Liberia: Director of Operations

Position Title: Director of Operations

Reports to: Executive Director PIH Liberia

Location: Harper, Liberia

Organizational Profile

Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change.

PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.

Position Overview

The Operations Director is crucial to ensuring that we effectively and efficiently run operations in Liberia. The Operations Director will work with the in-country Procurement, Supply Chain, Logistics team, in-country leadership and the Boston-based International Operations team to build a strong, scalable and reliable in-country supply chain and operations infrastructure.

Responsibilities

• Design and implement new organizational operations structures and teams.
• Support and build capacity among the operational managers and staff.
• Understand the immediate-term and long-term operational strategy, in order to ensure the supply chain and operations infrastructure appropriately enables that strategy.
• Partner with the Ministry of Health, local government, and other public sector and non-profit organizations and community leaders to ensure well-integrated processes and procedures.
• Ensure effective communication with International Ops team in Boston.
• Create efficient transport and procurement operations, including developing protocols/policies for standardizing daily operating procedures for stock management, procurement, transport, and infrastructure.
• Oversee infrastructure and capital projects in Liberia
• Provide in-country coordination for large purchases, alongside the Boston-based operations and clinical team, including international procurement.
• Oversee and harmonize cross-site Liberia operations systems including procurement, supply chain, fleet management, and logistics.
• Foster development of IT organization to support growing and evolving operational dependencies on technology.
• Implement procedures to track and maintain high value assets, including medical equipment and vehicles.

Qualifications

• Minimum of 5 years of administration or operations experience, preferably in international projects, with demonstrated increasing responsibility.
• Strong ability to manage and empower a diverse team focuses on many priorities.
• Experience managing budgets and financials.
• Comfort with ambiguity, shifting priorities, and need to juggle competing demands in a fast-paced and challenging work environment.
• Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and country.
• Strong organizational skills and operational and business analytics thinking.
• Proven ability to exercise good judgment, demonstrate political astuteness, and tact.
• Prior experience working in Africa and in resource poor settings, a plus.
• Sense of humor and flexible disposition very helpful.
• Interest in social justice and health care issues.
• Ability to live in Harper, Liberia full-time required.

Partners In Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Apply on our career site! Please include a Cover Letter and Resume or CV.