Sierra Leone: Director of Operations

Title: Director of Operations
Reports to: Chief Operating Officer, PIH Sierra Leone
Location: Sierra Leone

Organizational Profile:
Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change.

PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.

Position Overview:
The Operations Director is crucial to ensuring that we effectively and efficiently run operations in Sierra Leone. S/he will work with the in-country Procurement, Supply Chain, Logistics team, in-country leadership and the Boston-based International Operations team to build a strong, scalable and reliable in-country supply chain and operations infrastructure.

Job Responsibilities:

• Design and implement new organizational operations structures and teams.
• Understand the immediate-term and long-term operational strategy, in order to ensure the supply chain and operations infrastructure appropriately enables that strategy.
• Partner with the Ministry of Health, local government, and other public sector and non-profit organizations and community leaders to ensure well-integrated processes and procedures.
• Ensure effective communication with International Ops team in Boston.
• Create efficient transport and procurement operations, including developing protocols/policies for standardizing daily operating procedures for stock management, procurement, transport, and infrastructure.
• Provide in-country coordination for large purchases, alongside the Boston-based operations and clinical team, including international procurement.
• Oversee and harmonize cross-site Sierra Leone operations systems including procurement, supply chain, fleet management, and logistics.
• Foster development of IT organization to support growing and evolving operational dependencies on technology.
• Implement procedures to track and maintain high value assets, including medical equipment and vehicles.

Qualifications:

• Five years of administration or operations experience, preferably in international projects, with demonstrated increasing responsibility.
• Comfort with ambiguity, shifting priorities, and need to juggle competing demands in a fast-paced and challenging work environment.
• Excellent interpersonal and communication skills.
• Strong organizational skills and operational and business analytics thinking.
• Proven ability to exercise good judgment, demonstrate political astuteness, and tact.
• Prior experience working in Africa and in resource poor settings, a plus.
• Sense of humor and flexible disposition very helpful.
• Interest in social justice and health care issues.
• Ability to live in Sierra Leone full-time required.

Online applications only, please apply through our website.